Last updated: 12th May 2026
Styles Renovations Limited respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request a quote or use our services.
This policy applies to the website operated by Progress Management Solutions Limited alongside and on behalf of Styles Renovations Limited: stylesrenovations.co.uk.
Styles Renovations provides bathroom renovation, plumbing, heating and related home improvement services.
For the purposes of data protection law, the data controllers are:
Business name: Styles Renovations Limited
Business address: 2 Stanstead Road, Mickleover, Derby, England, DE3 0PP.
Email: Info@stylesrenovations.com
Phone: 07908 499454
Business name: Progress Management Solutions Limited
Business address: 129 Fairholme Drive, Mansfield, Nottinghamshire. NG19 6DX.
Email: progressmsolutions@gmail.com
Phone: 07727 650358
We may collect and process the following types of personal information:
Your name
Your email address
Your phone number
Your address or general location, where needed to provide a quote or service
Details about your enquiry, project or property
Messages sent through website forms, WhatsApp, email, phone or social media
Information about how you use our website, such as pages visited, device type and browser information
Any other information you choose to provide when contacting us
We do not intentionally collect sensitive personal information unless you choose to provide it as part of your enquiry.
We may collect information when you:
Submit a contact form on our website
Call, email or message us
Contact us through WhatsApp
Contact us through Facebook, Instagram or another social media platform
Request a quote or book a service
Visit and browse our website
Leave a review or provide feedback
Some technical information may also be collected automatically through cookies, analytics tools or similar technologies.
We use personal information to:
Respond to enquiries
Provide quotes and estimates
Arrange site visits, bookings or appointments
Deliver bathroom renovation, plumbing, heating or related services
Communicate with you about your project
Keep records of enquiries, quotes, invoices and completed work
Improve our website, marketing and customer service
Manage reviews, feedback and customer relationships
Meet legal, tax, accounting or regulatory requirements
Protect our business, website and customers from misuse or fraud
Under UK data protection law, we must have a lawful basis for using your personal information. Depending on the situation, we may rely on:
Contract: Where we need your information to provide a quote, arrange work, deliver services or manage our agreement with you.
Legitimate interests: Where we use your information to respond to enquiries, manage customer relationships, improve our services, keep business records, protect our website or promote our business in a reasonable and proportionate way.
Legal obligation: Where we need to keep certain records for tax, accounting, insurance, health and safety or legal purposes.
Consent: Where we ask for your clear permission, such as for certain types of marketing communication or non-essential cookies.
You can withdraw consent at any time where consent is the lawful basis for processing.
We do not sell your personal information.
We may share your information with trusted third parties where necessary, such as:
Subcontractors, tradespeople or suppliers involved in your project
Website hosting, email, analytics or IT service providers
Payment processors, accountants or bookkeeping providers
Professional advisers, insurers or legal representatives
Regulators, law enforcement or public authorities where legally required
We only share information where necessary and expect third parties to handle it securely and lawfully.
Our website may use cookies and similar technologies to help the website work properly, improve user experience, understand how visitors use the site and support marketing activity.
Cookies are small files placed on your device when you visit a website. Some cookies are essential for the website to function. Others, such as analytics or advertising cookies, may only be used where appropriate consent has been given.
You can control cookies through your browser settings. If we use non-essential cookies, analytics tracking or advertising pixels, we will provide suitable cookie information and, where required, request consent.
When you submit a form or contact us directly, we use the information you provide to respond to your enquiry and manage any work or quote requested.
If you contact us through WhatsApp, Facebook, Instagram or another third-party platform, your information will also be handled according to that platform’s own privacy policy.
We may contact existing or previous customers with relevant updates about our services where we believe there is a legitimate interest in doing so, unless you have opted out.
We will only send consent-based marketing where required by law. You can ask us to stop sending marketing messages at any time by contacting us.
We only keep personal information for as long as necessary for the reason it was collected.
As a general guide:
Enquiry information may be kept for up to 24 months
Customer, project and quote records may be kept for up to 6 years
Accounting and invoice records may be kept for up to 6 years
Website analytics data may be kept according to the retention settings of the analytics provider
We may keep information for longer if required for legal, insurance, tax, dispute or regulatory reasons.
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.
This may include secure website hosting, password protection, access controls, secure email and limiting access to personal information only to those who need it.
However, no website, email system or online service can be guaranteed to be completely secure.
Under UK data protection law, you may have the right to:
Ask for a copy of the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your information in certain circumstances
Ask us to restrict how we use your information
Object to certain uses of your information
Ask for your information to be transferred where applicable
Withdraw consent where we rely on consent
Complain to the Information Commissioner’s Office
To exercise your rights, please contact us using the details in this policy.
If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters.
Our website may include links to third-party websites, such as Facebook, Instagram, WhatsApp or other external platforms.
We are not responsible for the privacy practices, content or security of third-party websites. You should read their privacy policies before providing personal information to them.
We may update this Privacy Policy from time to time. Any updates will be published on this page with a new “Last updated” date.